Q) How can I order on your website?

1) Add all the products in your cart by clicking on Add to Cart for each item.

2) Click on the Cart icon from the top of the page.

3) Confirm all the products all with the quantities.

4) Click on CHECKOUT to proceed forward.

5) Add your address and information required.

6) Click on continue to shipping method and select the standard shipping.

7) Click on continue to payment method.

8) Click on Complete Order to finish the procedure.

 

Q) What is your delivery time?

Delivery time is between is 12-15 working days for International orders.

For new arrivals and latest launches, delivery can take up to 12 to 15 working days for domestic orders, and 15-20 working days for International orders.

Q) What are the shipping charges?

DOMESTIC SHIPPING (USA)

Rate Name Condition Shipping Speed Price
Economy $150 and up 12 to 15 business days Free
Economy 0lb–5lb 12 to 15 business days $4.90
Economy 5lb–70lb 12 to 15 business days $19.90
Standard 0lb–1lb 12 to 15 business days $6.90
Standard 1lb–5lb 12 to 15 business days $9.90

 

 

SHIPPING CHARGES TO CANADA

Carrier Name Handling Fee Shipping Speed Service
USPS (Discounted rates from Shopify Shipping) 5% Calculated

First Class Package International

Priority Mail Express International

Priority Mail International

 

IMPORTANT: Customers from Canada and the U.S. are solely responsible for all duties and taxes that their country may charge. The customer will be responsible for any fees associated with the refusal to accept a package for any reason, including the failure to pay import duties and taxes. 

Q) Do you offer cash refunds?

No, we do not. In case of size issues or damaged product, we offer exchange or the customer will be issued a coupon of same value, which you can use to shop from our store now or in future.

Q) Can I exchange my outfit in case of incorrect size?

Yes. We offer exchanges for domestic orders.

Q) What is your whatsapp contact number?

Call and whatsapp: +1(530)206-8081

Q) Is there Cash on Delivery for International orders?

No, we do not offer COD services for International orders. International customers need to pay in advance either via bank transfer or Master/Visa card online. We use a very secure internet banking options.

Q) What are the terms and conditions for International orders?

For international orders, COD service is NOT available. International customers need to pay in advance either via Master/Visa card or Bank Transfer.

International orders take 10-15 working days for delivery. 

Also, note the following for international orders: 

* Once you add your items to the shopping cart and proceed for checkout, enter your address and country for delivery.


* At the time of checkout, delivery charges will be calculated according to your location and added to the final billable amount.


* Custom 
duties or any kind of taxes applicable on the imported product will be payable by the customer (i.e. the importer).

*No returns/refunds or exchanges will be entertained for international orders 

*This offer is not applicable on wholesale orders. Please contact at +92 3004166363 for wholesale shipping details